Plan and coordinate administrative procedures and systems and devise ways to streamline processes
Manage and develop the Hotel Executive team to ensure career progression and development.
Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
Provide effective leadership to hotel team members.
Lead in all aspects of business planning.
Respond to audits to ensure continual improvement is achieved.
Corporate client handling and taking part in new client acquisition along with the sales team whenever required.
Responsible for safeguarding the quality of operations both (internal & external audits).
Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
Requirements
Knowledgeable in hospitality standards.
Attention to details and procedures.
Ability to liaise and communicate with clients directly.
Familiar with hotel management software
Excellent verbal and written communication skills
Excellent customer service with a client focus
Effective corporate leadership and team management
Proficiency in Microsoft Office suites (Word, Excel, and PowerPoint).
Application Deadline
20th September, 2023.
Method of Application
Interested and qualified candidates should send their CV to: danielawol13@gmail.com using the Job Title as the subject of the mail.
