Administrative Officer at Requis Eye Care

 Administrative Officer

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description

• Sales of frames, lenses and accessories to customers.
• Deep product knowledge of frames, lenses and accessories.
• Assist patients in the selection of eyewear appropriate to their ability to pay.
• Discuss customers’ needs, occupations and hobbies to determine the best frames to suit their lifestyle.
• Verify prescription glasses and notify patients when eyewear is ready for pick up.
• Inventory frames and accessories weekly and update bin cards.
• Maintain inventory of eyewear, accessories and supplies, along with the rationale for the ordering and selling of selected eyewear products.
• Enter eyeglass, lens, contact lens and accessories orders in the sales book.
• Provide information on the choice of frames and accessories selected by the patient to the Cash Department.
• Contact patients regarding their materials (i.e., frames, contact lenses) which are ready for pick-up.
• Work with patients to provide patient education and how to use their new eyewear.
• Provide daily/ weekly & monthly reports.
• Work with Optometrist to ensure customer prescriptions are fulfilled in the event that prescription is not available.
• Maintain a record of debtors and make phone calls to ensure payments.
• Assist in the establishment and/or revision of guidelines, policies and warranties regarding the frames/ lens dispensary.
• May be required to work in any of the branches.

Qualifications

• Candidates should possess a minimum of OND qualification.
• Experience with Microsoft Office applications such as Word and Excel is highly desired.
• Living in proximity to the clinic will be beneficial.

Skills and Competencies:

• Customer Service skills.
• Good Product Knowledge.
• Attention to details.
• Market Knowledge
• Excellent oral and written communication skills.
• Must be an active Listener.
• Quality phone etiquette.
• Must be a problem solver.
• Ability to Multitask is key.
• Proficient use of MS office suite {Word, Excel and PowerPoint}.
• Good marketing skills
• Good selling skills

Self-Management:

• Present a positive image of the organization through professional appearance and behavior.
• Identifies own areas of development and seeks opportunities for personal and professional growth.
• Carries out responsibilities in a timely fashion requesting assistance as needed.
• Knows, understands and abides by the policies and procedures of the clinic.
• Consistently ensures that information known about the client is kept private and confidential.

Application Deadline
17th October, 2023.

Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: archieogb@yahoo.com using the Job Title as the subject of the mail.