Application Support Personnel at BoonWork

Job Expired

Application Support Personnel

Location: Abuja
Type: Full time


  • Provide excellent support to our customers and ensure their expectations are properly managed. Basically, you will ensure our customers succeed using our products.
  • Proactively monitor our services by conducting frequent health checks on our infrastructure and applications.
  • Provide first level technical support.
  • Develop and maintain technical operations documentation.
  • Prepare accurate and timely reports. Document activities and findings in a case tracking pool.
  • Manage a ticketed query system and ensure comprehensive database of queries and resolutions is kept up to date.
  • You will ensure proper collaboration and communication with other functional teams to meet customer needs and resolve technical issues.


  • A Bachelor’s Degree in Computer Science, Computer Engineering, Mathematics, Statistics or a related field.
  • 0 – 3 years experience

Essential Competence & Attributes:

  • Excellence driven.
  • Commitment to collaborative problem solving
  • Strong ownership and can-do mindset.
  • Leadership tendencies.
  • Critical thinking capabilities.
  • Continuous improvement.
  • Good attention to details.
  • Ability to prioritize tasks based on urgency and importance.

Application Deadline
27th September, 2019.

How To Apply

Interested and qualified candidates should forward their CV and a Cover Letter to: using the Job Title as the subject of the mail.

More Information

  • This job has expired!
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