Billing Officers at Benin Electricity Distribution Plc (BEDC)

Job Expired

Billing Officer

Location: Benin City, Edo
Employment Type: Full-time

General Responsibilities

  • This role requires the candidate to provide periodic reports and also ensure that data is well backed up to mitigate against data loss.
  • Also, to ensure files received from all business units are well scrutinized before final upload on the billing systems and escalate exceptions to the Line Manager.


  • Assist, Identity and analyses all potential revenue leakages from customer metering,
  • Distribution Transformer and feeders and proffer strategies to eliminate such.
  • Collate and interpret data, analyzing results using statistical techniques and providing ongoing reports, drawing inferences and presenting observations to the business to guide business decisions and ensure operational efficiency.
  • Assist with detecting areas of high financial leakages and design appropriate strategies to block the leakages
  • Identifying, analyzing, and interpreting collection/billing efficiency, through the generation of delinquent customers based on historical performance
  • Perform assurance test on energy shared across feeders, DTs, Business Units and Undertakings
  • Develop Business Intelligence tools that help drive and monitor collection activities
  • Generates commercial/financial periodic reports (daily, weekly and monthly) such as collection analysis reports, adjustment reports, maintenance reports etc.
  • Ensure compliance with reporting standards as required by the Performance
  • Management Team within the Head Office
  • Establish and maintain relationships with key internal stakeholders
  • Design actionable reports to improve cash collection drive and boost performance
  • Provide general support to the Billing Manager as may be required.
  • Comply with Quality Management System / Occupational Health & System
  • Requirements including objectives and applicable regulations relating to assigned jobs;
  • Any other duties as may be assigned to you by your manager.


  • Reports on daily consumption, bills, accepts, rejects, payments, adjustments and invoice settlements.
  • Review and investigate bills with exceptions making sure their issues are resolved no later than the maximum allowable business days for bills to be returned (bill window).
  • Ensure that the monitoring and exception reports are run daily to investigate and resolve issues quickly.
  • Context: The job requires collaboration with other departments and understanding of processes. The job exists in an Electricity Distribution Company.

Qualifications / Experience / Skills

  • Bachelor’s Degree in any of the following disciplines – Computer Science, Engineering, or other related disciplines.
  • 2 – 3 years of relevant work experience, from the related sector with a demonstrable understanding of data analytics.


  • Experience with Microsoft Access, Oracle DB, My SQL
  • MIS experience is an added advantage
  • Billing operations knowledge will be an added advantage.
  • Highly analytical.


  • Billing Operations
  • System Engineering
  • Data Gathering and Analysis
  • Electricity Regulations and Policies.
  • Management Information Systems (MIS).
  • Communication and Interpersonal Relations
  • Supervisory / Managerial Skills
  • Problem-Solving and Decision Making
  • Managing Resources
  • Business Focus.

Application Deadline
27th February, 2023.

Method of Application

Interested and qualified candidates should forward their CV to: using the Job Title as the subject of the mail.

More Information

  • This job has expired!
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