Card Operations Intern (Sorting Team) at Kuda Bank

Job Expired

 Card Operations Intern (Sorting Team)

Location: Lagos
Employment Type: Temporary
Department: Product

About the Role

  • We are looking for Card Operations Interns who will be responsible for preparing, sorting, and dispatching cards to our customer’s through our delivery partners.

What you’ll be doing (Roles & Responsibilities)

  • Receive card boxes from Secure ID
  • Count the number of cards received and compare it with the data quantity(Ability to reconcile stocks or items).
  • Each intern picks the states assigned to them and confirms using the name, address, and phone number, sorting according to regions.
  • After confirmation, package the cards together and prepare them for the delivery partner
  • Resolving customer complaints, and escalating issues, ensure resolution before closing conversations
  • Tracking the status of cards delivered, yet to be delivered or in transit
  • Communicate delivery issues with delivery partners

Requirements

  • 1+ year of relevant experience
  • Good verbal and written communication skills
  • Computer literacy
  • Proficiency in the use of Google sheets or Microsoft excel
  • Attention to detail.
  • Ability to come up with innovative ideas
  • Applicants must have NYSC certificate
  • Applicants must between the ages of 18 to 25

Why join Kuda?
At Kuda, our people are the heart of our business, so we prioritize their welfare. We offer a wide range of competitive benefits in areas including but not limited to:

  • Pension
  • Competitive annual leave plus bank holidays
  • Group life insurance
  • Health insurance
  • L&D training

Application Deadline
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

More Information

  • This job has expired!
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