Customer Care Personnel at De Tastee Fried Chicken

Job Expired

Customer Care Personnel

Location: Lagos
Employment Type: Full-time

Job Description

  • Dealing with unhappy customers and handling complaints
  • Identify and assess customers’ needs to achieve satisfaction and provide professional customer support
  • Keep records of customers interactions and transactions
  • Communicate and coordinate effectively with internal departments
  • Follow company process accurately and efficiently
  • Handle dissatisfied customers in a polite and professional fashion
  • Greet and address customers in a friendly and respectful manner

Job Requirements

  • A minimum of Secondary School Leaving Certificate (SSCE)
  • 0 – 3 years’ work experience
  • Ability to work in a fast-paced environment
  • Possess excellent verbal and written communication skills
  • Good problem-solving skills
  • Ability to stay calm when customers are stressed or upset
  • Ability to multi-task, prioritize and manage time effectively
  • Active listening skill, empathy and a team player
  • Candidates residing in Apapa, Bariga , Shomolu, Surulere, Yaba, Fadeyi, Iyana Oworo and Mushin axis are encouraged to apply.

Salary

  • Attractive

Application Deadline
4th February, 2022.


Method of Application

Interested and qualified candidates should send their CV to: qsrjobslagos@gmail.com using the Job Title as the subject of the mail.

More Information

  • This job has expired!
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