Customer care representative

Job Title:customer care representative 

Location:

• Lagos

Job Description

What is the job about? Enter the overall description of your job.

The role comes with ability to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Functions/Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.

Requirements/Qualifications

Minimum: OND/ Maximum BSC

Salary: N80,000/month.

Application Deadline

May 26th,2023

How To Apply

Forward Cv to: apply.bentagogroups@gmail.com