Customer Care Representative (Morning & Night Shift) at Mysuredeal Online Store

Customer Care Rep (Morning & Night Shift)

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities
We are recruiting a Customer Care Representative for Morning & Night Shift with the following responsibilities:

  • Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Online customer management and ability to resolve issues.

Basic Requirements

  • Minimum of OND Qualification.
  • Gender: Female
  • Age: 20-27 years.

Salary
N50,000 / Month.

Application Deadline
Not Specified.

Method of Application
Interested and qualified candidates should send their CV and Passport Photograph to: Hr@mysuredeal.com using the Job Title as the subject of the email.

Note: Residence within Ikeja or places closer to ikeja is a criteria and Only shortlisted candidates will be contacted for the interview

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