Customer Service / Call Center Representative at Ngcom Network Solutions

Customer Service / Call Center Representative

Location: Lagos

Job Descriptions

  • Managing large amounts of inbound and outbound calls in a timely manner.
  • Following call center “scripts” when handling different topics.
  • Identifying customers’ needs, clarify information, research every issue and providing solutions.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Meet personal / team qualitative and quantitative targets.

Application Deadline
5th July, 2020.


Method of Application

Interested and qualified candidates should send their Applications to: ngrecruit17@gmail.com using the “Job title” as subject of the email.

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Company Information
  • Total Jobs 14 Jobs
  • Location Lagos
  • Full Address Lagos-Epe Exp Road, Graceland Estate, Lekki
Official Website

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