- Job Title: customer service Representative
We are hiring a customer service representative to manage customer queries and complaints
Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
OND/HND,BSC in Business Administration or other related field
th30 July , 2022.
How To Apply
Interested candidates should forward their CV to email@example.com using the job Title as the subject of the mail
- Location 113 Lagos Abeokuta expres way Lagos Nigeria
- Salary ₦ 100,000 - 150,000 USD 100000-150000 Month
- Experience Level Mid Level
- Minimum Qualification NCE