Matforte Consulting is Nigeria’s leading Business Support Solution Company, a pioneer among Nigerian outsourcing companies providing wide range of outsourcing and business support solutions for businesses globally. We are urgently looking for smart and responsible Customer Service Representative.
Job Functions/Responsibilities
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Requirements/Qualifications
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Minimum of OND in related field
Salary: N130,000/month.
Application Deadline
8th June, 2023.
How To Apply
Interested candidates should forward their cover letter and updated CV to: hrm@matforteconsulting.com.ng
