Summary: We are seeking a Customer Service Representative to join our team and provide exceptional service to our customers. The successful candidate will be responsible for answering phone calls, responding to emails, and resolving customer inquiries in a timely and professional manner.
Responsibilities:
– Answer phone calls and respond to emails in a timely manner
– Resolve customer inquiries and complaints in a professional manner
– Maintain customer records and update databases
– Collaborate with other departments to ensure customer satisfaction
– Provide support to other team members as needed
Qualifications:
– High school diploma or equivalent
– Excellent communication and interpersonal skills
– Ability to multitask and prioritize tasks effectively
– Proficient in Microsoft Office and data entry
– Customer service experience preferred
Benefits:
– Competitive salary and benefits package
– Opportunities for career advancement
– Training and development programs
– Positive and supportive work environment
– Employee discounts on company products and services
