Maintaining a positive, empathetic, and professional attitude toward customers always and build sustainable relationships and trust through open and interactive communication.
Generate sales leads and retain existing clients.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Sound product knowledge to address customers’ inquiries.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and
complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Any other tasks as assigned by Team Lead
Qualification
BSc / HND / OND in any field of study
Proven experience as a customer service representative
Proficiency in Microsoft office.
Application Deadline
20th March, 2023.
Method of Application
Interested and qualified candidates should send CV to: ngrecruitmenthub@gmail.com using the job title as the subject of the mail.
