Customer service

Job Expired

Job Title:

Customer service

Location:

Allen avenue, Ikeja ogba Lagos.

 

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Job Functions/Responsibilities

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Requirements/Qualifications

– must have at least OND/ND.

-must have a minimum of six months working experience in customer service.

 

Salary: N60,000/month.

 

Application Deadline

23th September, 2022.

 

How To Apply

Qualified candidates should their CV and application to palvardconsult@gmail.com.

 

 

 

 

More Information

  • This job has expired!
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