Customer Services Executive at Libmot Logistics Limited

Job Expired

Customer Services Executive

Location: Lagos

Job Description
Customer Service Responsibilities list:

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers–Ę needs to achieve satisfaction
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle Pilots/customer complaint
  • Handles Way-bill enquiries and complaint
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file.
  • Educate customers and drive online sales

Qualifications

  • HND / B.Sc, BA, English, Mass Comm.
  • Previous knowledge in Customer Service will add advantage.
  • Male applicants only.

Application Deadline
25th July, 2020.


Method of Application

Interested and qualified candidates should send their Applications to: info@libmotlogistics.com using the Job Title as the subject of the email.

More Information

  • This job has expired!
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