Customer Services Representative at a Top-notch Automobile Firm – Fez Integrated Services Limited

Job Expired

Customer Services Representative

Location: Lagos

Job Responsibilities

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • 0 – 2 years of experience
  • Be Hardworking, Diligent, and possess Positive Energy.
  • Must have a mature working attitude.
  • Be friendly and Presentable.
  • Interpersonal skills.
  • Willingness to work flexible schedule.
  • Excellent communicator.
  • Personal organization and self-discipline.
  • Attention to details.
  • Problem-solving.
  • Time Management.
  • Decision-Making Skills
  • Reporting Skills.

Application Deadline
17th September, 2019.


Method of Application

Interested and qualified candidates should send their CV to: recruitment@fezltd.com clearly indicating the “Job Title” as subject of your mail.

More Information

  • This job has expired!

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Company Information
  • Total Jobs 16 Jobs
  • Location Lagos
  • Full Address Fatai Kadiri St, Igbobi, Lagos

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