Departmental Assistant Store Manager

Job Title: Departmental Assistant Store Manager

Location: Lekki , Lagos

About Us:

At Mopheth, we are committed to providing an exceptional shopping experience for our customers. As a leading retail store, we pride ourselves on offering a wide range of high-quality products and outstanding customer service. We are currently seeking experienced and dynamic Departmental Assistant Store Managers to join our team and support the daily operations of our store.

Position Overview:

The Departmental Assistant Store Managers will assist in managing the daily activities of the store, ensuring smooth operations on the shop floor, and delivering excellent customer service. We are looking for two Assistant Managers with specific experience in different areas: one with expertise in electronics and another with a background in supermarket operations. Both positions require strong supervisory skills and the ability to handle customer inquiries and complaints effectively.

Job Functions/Responsibilities

• Assist in overseeing the day-to-day operations of the store, including opening and closing procedures.
• Supervise and manage staff, ensuring high levels of motivation and performance.
• Ensure the store is well-stocked, clean, and visually appealing.
• Monitor inventory levels and coordinate with suppliers for timely replenishment.
• Implement and maintain store policies and procedures.
• Handle customer inquiries, complaints, and feedback promptly and professionally.
• Analyze sales data and assist in implementing strategies to improve sales and profitability.
• Conduct regular staff training and development sessions.
• Ensure compliance with health and safety regulations.
• Prepare and present regular reports on store performance to senior management.

Requirements/Qualifications

• OND / HND / BSc in Business Administration or any related field.
• Minimum of 3 years of experience in a retail setting, such as Prince Ebeano, Spar, or similar.
• Proven experience in managing store operations and shop floor management.
• Strong supervisory experience.
• Excellent customer service skills and the ability to handle customer inquiries and complaints effectively.
• Strong organizational and multitasking abilities.
• Proficiency in retail management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.
• Specific Requirements:
  • Electronics Assistant Manager: Must have experience in electronics and have worked with brands like Samsung, LG, etc., for at least 3 years.
  • Supermarket Assistant Manager: Must have worked in a supermarket for at least 3 years.

Why Join Us?

• Work in a fast-paced and customer-focused retail environment.
• Opportunities for professional development and career advancement.
• Attractive salary and benefits package.
• Join a team of dedicated professionals committed to excellence.

Application Deadline

20th July, 2024.

How To Apply

If you are a motivated and experienced retail professional with a passion for store management, we would love to hear from you! Please submit your resume and cover letter to ayok@mophethgroup.com with the subject line “Departmental Assistant Store Manager Application”.

Note: If you do not meet these requirements, please do not apply.