Job Title: Departmental Retail Manager

Location: Lekki, Lagos

About Us:

At Mopheth, we are committed to providing an exceptional shopping experience for our customers. As a leading retail store, we pride ourselves on offering a wide range of high-quality products and outstanding customer service. We are currently seeking an experienced and dynamic Departmental Retail Manager to join our team and oversee the daily operations of our store.

 

Position Overview:

The Departmental Retail Manager will be responsible for managing the daily activities of the store, ensuring smooth operations on the shop floor, and delivering excellent customer service. The ideal candidate will have at least 5 years of experience in a retail setting, such as Prince Ebeano, Spar, or similar, and a proven track record in managing store operations.

 

Job Functions/Responsibilities

  • Oversee the day-to-day operations of the store, including opening and closing procedures.
  • Manage and supervise staff, ensuring high levels of motivation and performance.
  • Ensure the store is well-stocked, clean, and visually appealing.
  • Monitor inventory levels and coordinate with suppliers for timely replenishment.
  • Implement and maintain store policies and procedures.
  • Handle customer inquiries, complaints, and feedback promptly and professionally.
  • Analyze sales data and implement strategies to improve sales and profitability.
  • Conduct regular staff training and development sessions.
  • Ensure compliance with health and safety regulations.
  • Prepare and present regular reports on store performance to senior management.

Requirements/Qualifications

  • BSc in Business Administration or any related field.
  • Minimum of 5 years of experience in a retail setting, such as Prince  Ebeano, Spar, or similar.
  • Proven experience in managing store operations and shop floor management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in retail management software and Microsoft Office Suite.
  • Ability to work flexible hours, including weekends and holidays.

 

Why Join Us?

  • Work in a fast-paced and customer-focused retail environment.
  • Opportunities for professional development and career advancement.
  •  Attractive salary and benefits package.
  •  Join a team of dedicated professionals committed to excellence.

 

Application Deadline

20th July, 2024.

 

How To Apply

If you are a motivated and experienced retail professional with a passion for store management, we would love to hear from you! Please submit your resume and cover letter to ayok@mophethgroup.com with the subject line “Departmental Retail Manager Application”.

Note: If you do not meet these requirements, please do not apply

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