Field Operation Officer at Workforce Group

Job Expired

Field Operation Officer

Location: Lagos
Reports to: Field Operations Manager

Job Summary

  • To supervise the staff and facilities at Bus Stations within the region to provide an effective, safe and pleasant experience for the travelling public and bus operators.

Job Responsibilities

  • Supervise the daily activities of a team of Field Operations Assistants.
  • Supervise the facilities at Bus Stations. Ensure that they are maintained and inspected to provide a safe, pleasant and effective environment for bus operations and the travelling public.
  • Strive to achieve, or exceed, targets set against such measures as Customer Satisfaction and number trips by Bus Captains
  • Oversee both the validation and invalidation of the tickets
  • Ensure that head count of the passengers is accurately performed
  • Oversee adherence to bus arrival and take off schedule
  • Attend regular meetings as required by the operation department regarding Bus Stations and stands. Urge and escalate matters if they are not completed satisfactorily.
  • Undertake regular safety inspections and participate in risk assessments and mandatory safety checks. Strive for a high level of safety in and around facilities for the benefit of all users.
  • Ensure that bus station procedures and emergency plans are adhered to at all times.
  • Undertake line management responsibility for the Station Assistants; this will include training, performance management and discipline.
  • Ensure all relevant publicity is available and posted within the Bus Station and that it is up to date and of good quality.

Job Requirements

  • 2 years’ experience in transport management, or any other related field for B.Sc/HND
  • Excellent interpersonal skills
  • Pleasant personality
  • Good team player
  • Courteous services
  • Effective written and verbal communication
  • Flexibility to work outside normal working hours

Application Deadline
26th October, 2019.

Method of Application

Interested and qualified candidates should:
Click here to apply online

More Information

  • This job has expired!
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