Field Operation Officer at Workforce Group

Job Expired

Field Operation Officer

Location: Lagos
Reports to: Field Operations Manager

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Job Summary

To supervise the staff and facilities at Bus Stations within the region to provide an effective, safe and pleasant experience for the travelling public and bus operators.

Job Responsibilities

Supervise the daily activities of a team of Field Operations Assistants.
Supervise the facilities at Bus Stations. Ensure that they are maintained and inspected to provide a safe, pleasant and effective environment for bus operations and the travelling public.
Strive to achieve, or exceed, targets set against such measures as Customer Satisfaction and number trips by Bus Captains
Oversee both the validation and invalidation of the tickets
Ensure that head count of the passengers is accurately performed
Oversee adherence to bus arrival and take off schedule
Attend regular meetings as required by the operation department regarding Bus Stations and stands. Urge and escalate matters if they are not completed satisfactorily.
Undertake regular safety inspections and participate in risk assessments and mandatory safety checks. Strive for a high level of safety in and around facilities for the benefit of all users.
Ensure that bus station procedures and emergency plans are adhered to at all times.
Undertake line management responsibility for the Station Assistants; this will include training, performance management and discipline.
Ensure all relevant publicity is available and posted within the Bus Station and that it is up to date and of good quality.

Job Requirements

2 years’ experience in transport management, or any other related field for B.Sc/HND
Excellent interpersonal skills
Pleasant personality
Good team player
Courteous services
Effective written and verbal communication
Flexibility to work outside normal working hours

Application Deadline
26th October, 2019.

Method of Application
Interested and qualified candidates should:
Click here to apply online