Fraud Analyst at Nomba (Formerly Kudi)

Job Expired

Fraud Analyst

Location: Lekki, Lagos
Employment Type: Full-time

Job Descripion

  • We are looking for a driven, passionate and committed individual to join our team as a Fraud Analyst. While unlawful activities such as fake claims and false IDs have been burdensome for years, modern booms in technology have opened up a new playing field for creative tricksters.
  • As our Fraud analyst, you will be responsible for observing various customer transactions to flag or identify suspicious activity.
  • You will reduce losses by determining network security and fraud management requirements.
  • You will also analyze and review a broad range of financial data, including transactions, transfers, and payments to uncover potentially fraudulent activity.

About the Role

  • Constantly monitor customer and transaction records to identify unauthorized transactions and fraudulent accounts and activities including identity theft, account takeover, friendly fraud, and other identified risks.
  • Coordinate information requests and analyze performance reports to identify potential risk areas, and escalate  to the product team where necessary. Perform data management and analysis on fraud cases.
  • Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention.
  • Test and provide feedback on process and system improvements that are based on changing fraud trends and patterns.
  • Understanding of financial crimes and current fraud trends, in particular cyber fraud means and threats; and an in-depth knowledge of the cards business, risk management concepts and practices, and performance implications of policies/actions
  • Work closely with internal functions including Disputes, Recoveries, Customer Service, and Compliance.
  • Monitor debit card fraud alerts daily and take necessary action to protect customers and the bank.
  • Ensure investigations and resolutions comply with applicable laws, bank policy, and industry leading practices to reduce the company’s exposure to civil litigation.
  • Effectively communicate with appropriate authorities to resolve fraud concerns.
  • Maintain a high level of customer service while addressing customer, merchant, and bank requests through phone calls, emails or any medium of communication.
  • Advise organization on current trends regarding chargeback-related issues/regulations.

About You

  • 3 – 4 years of relatable experience in fintech or financial industry.
  • Possess the ability to identify, assess, monitor, control, and mitigate risks.
  • Analytical and detail-oriented with an ability to think logically and critically.
  • Possess advanced computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, PowerPoint, Access etc.).
  • Ability to detect and identify weaknesses in the systems; as well as identify the root cause of the weakness.
  • Well-versed in risk handling procedures, data safeguarding tools, and electronic payment fraudulent activities.
  • Well-informed about the data security policies and standards in the payment and industry.
  • An in-depth knowledge of the cards business and risk management concepts and practices.
  • Proficient financial background for pricing analysis.
  • Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to Fraud Risk Management.
  • Strong verbal and written communication skills to take interviews, write statements and reports and communicate effectively at all levels of the organization
  • Proactive team player with interpersonal skills.
  • Strong business and product development skills.

Application Deadline
Not Specified.

Method of Application
Intereted and qualified candiates should:
Click here to apply online

More Information

  • This job has expired!
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