Head of Information Technology at GTI Microfinance Bank

Head of Information Technology

Location: Marina, Lagos
Employment Type: Full-time

Job Description

  • Ensure availability of the Bankone System to support the bank’s operations.
  • Prompt response to I.T related issues.
  • Liaise with core banking software providers on related I.T issues.
  • Maintain healthy and beneficial relationships with software vendors and technology companies.
  • Effective implementation and monitoring of IT-related budgets.
  • Support on computer systems, networks and other peripherals for optimal performance.
  • Ensure security of data, networks and other components/devices.
  • Monitoring activities on the bank’s electronic applications.
  • Oversee and monitor the banks e-channels and online payment platforms.
  • Identify problematic areas and implement strategic solutions in time.
  • Controlling and evaluating IT and electronic data operations.
  • Preserve assets, information security and control structures.
  • Prompt and seamless IT processes at Begin of Day (BOD), End of Day (EOD), End of Month (EOM) and End of Year (EOY).
  • Provide technical leadership in the implementation of the digital system and other automated platforms for optimal performance.
  • Manage and maintain, hardware, software, office networksandsystems across branches.
  • Ensure effective penetration testing and vulnerability assessment of IT systems generally.
  • Carryout periodic differential and full dump Backups.
  • Monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance.
  • Act in alignment with user needs and system functionality to contribute to organizational policy.
  • Prompt and accurate update of loans on the Credit Bureau and CRMS portal.
  • Support bank’s enrollment on systems that may be mandated to Microfinance Banks.
  • Design, develop, implement and coordinate systems, policies and procedures.
  • Disaster Recovery Policy and testing.
  • Updates for monthly SBU review.
  • Build staff capacity and productivity through effective training.
  • Attain top rating in audit of the IT Unit.
  • Perform other function as may be assigned by Head, Group IT, the Bank’s Management and Group Executives.

Key Performance Indicators

  • 99.9% system Availability. Minimal business disruption and downtime.
  • 0.01% margin of error around password and identity capabilities.
  • Minimal customer complaints. Fast issues resolution.
  • => 75% performance in costs vs budget.
  • Swift response and solution to reported issues.
  • Update of loans on the Credit Bureau and CRMS porta within 5th work day in the month following.
  • Zero Regulatory Infractions
  • “A” Rating in audit of the IT Unit.

Qualifications

  • Candidates should possess a Bachelor’s Degree with 5 – 10 years relevant work experience.

Application Deadline
31st October, 2023.

Method of Application
Interested and qualified candidates should send their CV to: employmentinn@gmail.com using the Job Title as the subject of the mail.

More Information

Apply for this job
Share this job

Leave a comment

Subscribe to our newsletter!