Network Operations & Support Assistant at Aldreda Fields Limited

Job Expired

Network Operations & Support Assistant

Location: Lagos

Job Description

  • Performs functions relating to the administration, maintenance and support of the network and services provided to customers.
  • Provide technical and customer support functions in the Network Operations Center (NOC)
  • Coordinate the work of the field services team, partners and contractors to provision and test new customer services as well as resolve customer issues with services.
  • Input, update and verify various databases and programs related to the job functions.
  • Compiles and summarizes statistical reports that are related in level to the functions inherent in the position.
  • Be safety and control conscious and aware of established control procedures, laws and regulations.
  • Other duties as assigned.

Requirements
Education:

  • 2 years technology Diploma in a Telecommunications or Networking related program is required
  • Cisco Certified Network Associate (CCNA) would be an advantage

Experience:

  • 2 to 4 years technical experience working in the telecom industry is required.

Competencies:

  • Proven ability to work independently and meet aggressive deadlines.
  • Proficient in and experience with telecom grade Ethernet access networks.
  • Detailed working knowledge and experience with telecom grade TDM/SONET transport networks.
  • Detailed working knowledge and experience with telecom grade DWDM and CWDM networks.
  • Requires a detailed understanding of the delivery of telecom services such as Transparent LAN (TLAN), Metro LAN (MLAN) and Dedicated Internet Access (DIA).
  • Requires a detailed understanding of bridging/switching and most layer 2 protocols including Spanning Tree, 802.1Q, 802.1P, 8021AD and Transparent VLANs.
  • Working knowledge and experience with layer 2 bridging/switching, TCP/IP inter-networking and routing with OSPF and BGP as well as an understanding of CIDR address allocation.
  • Working knowledge of MPLS and VPLS an asset.
  • Detailed understanding of provisioning processes in a service provider environment.
  • Experience working with and troubleshooting optical medical converter technology.
  • Working knowledge of Network Management systems using SNMP like HP Open View and Solarwinds.
  • Working knowledge of Incident management ticketing systems such as Cherwell or Remedy.
  • Must be customer focused and an effective communicator

Application Deadline
27th September, 2022.


Method of Application

Interested and qualified candidates should send Cover Letter and Curricuum Vitae to: hr@afl.ng using the Job Title as the subject of the email.

More Information

  • This job has expired!
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