Non-Maximum Demand Revenue Supervisor at Ikeja Electricity Distribution Company (IKEDC)

Non-Maximum Demand Revenue Supervisor

Location: Lagos
Job type: Full time
Reporting To: Non Maximum Demand Revenue Lead

Role Purpose

  • Responsible for setting up, monitoring and managing the NMD meters database analysis and reporting with a view to maintain an accurate database.

Responsibilities

  • Identify, analyze and interpret trends on Prepaid Meter Management Systems.
  • Carry out audit on customers’ data to optimize quality of PPM database.
  • Manage PPM accounts’ related issues in liaison with support units to facilitate deliverables and resolution.
  • Reconcile approved PPM accounts on vending platform from data acquired from internal sources
  • Analyze and implement arrears during and after migration of accounts on the prepaid platform
  • Identify account reconciliation exceptions through vending platforms and flag to relevant desk for resolution.
  • Prepare and document process structure to serve as guide to task execution
  • Identify anomalies in vending related issues and take measures to resolve them
  • Identify and resolve token errors
  • Effective and efficient management of energy adjustment and transfer process
  • Responsible for collating and preparing statistical reports on operational activities on weekly basis
  • Co-ordinate the timely resolution of escalated PPM account issues from support units(customer care / NMD metering etc)
  • Ensure that turnaround time is met on AMI related issues escalated from the Business unit.
  • Ensuring data quality compliance for migration to the platform
  • Provide leadership and supervision for the Metering officers
  • Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs
  • Assist in Carry out any other duties as requested by the Unit Head and Head of Department

Minimum Qualifications

  • Bachelor’s Degree in Accounting, Finance, Economics or any relevant course
  • At least 4 years relevant experience

Technical Competencies:

  • Strong data analysis skills
  • Basic computer proficiency (MS Excel, Word, Outlook)
  • Skills in collaboration and team work
  • Creative / Innovative approach

Behavioral Competencies:

  • Data Analytics.
  • Good planning and organizational skills.
  • Attention to details
  • Good communication skills and the ability to communicate
  • Good interpersonal skills

Application Deadline
16th December, 2020.


Method of Application

Interested and qualified candidates should:
Click here to apply online

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