Operations Officer at Smollan

Operations Officer

Reference Number: SMWA-21
Location: Lagos, Nigeria
Work Level: Skilled
Job Type: Permanent

Job Summary

  • To ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders.

Key Responsibilities and Deliverables
Effective Analysis and Reporting:

  • Action/administer the structured schedule for all necessary reporting
  • Screen operational reporting needs to ensure quality
  • Generate and analyse reports to identify exceptions
  • Assist with feedback on reporting when necessary
  • Assist with Time in Motion studies where required and consolidating and analyse data
  • Ensure operational reporting analysis, when required.

Effective Operational Systems:

  • Maintain applicable databases
  • Ensure regular meetings are held to discuss systems and processes
  • Suggest and communicate recommended enhancements
  • Collaborate with systems users and developers to ensure problems are resolved
  • Conduct pre-launch systems checks
  • Assist with the efficient roll-out of new software
  • Support software users when necessary
  • Monitor systems implementation and usage and identifying exceptions and escalate appropriately.
  • Compile and submit reports for auditing purposes and implement suggestions.

Effective Administration:

  • Order new equipment as and when required
  • Support Operations on repairs processes for equipment maintenance
  • Provide ongoing information regarding relevant policies, processes and procedures
  • Conduct regular required audits
  • Capture project-specific data and ensure quality and accuracy.

Minimum Qualifications:

  • Graduate / PG / Certification (Systems, MIS or BI tool).

Minimum Experience:

  • 3 – 5 years experience in a Business Support / analytical environment preferably within FMCG
  • Advanced excel experience.

Market Related.

Application Deadline
Not Specified.

Method of Application

Interested and qualified candidates should:
Click here to apply online

More Information

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