Outlet Manager at Lo’meedar Fresh

Outlet Manager

Location: Gbagada, Lagos
Employment Type: Full-time

Job Description

• The Outlet Manager is responsible for ensuring customer satisfaction, resolving customer complaints and addressing any questions or comments that customers may have.
• The manager will be actively involved in the preparation and execution of meals for clients.
• The manager will have thorough knowledge of policies and procedures related to the operations of the outlet
• The Manager will provide leadership to a team of about 6-8 production assistants.

Essential Duties and Responsibilities

• Execute the high service standards and exceed guest expectations daily by holding all employees accountable to adhering to company service, quality and cleanliness specifications and food handling
• Effectively enforce company policies and procedures
• Achieve operational objectives by preparing and completing action plans, implementing productivity, quality and standards of service
• Review the daily inventory levels, orders and prepared product and compare to sales in order to control costs and minimize waste
• Prepare and review daily sales report
• Use daily sales and activity reports to identify areas of opportunity for sales initiatives and cost savings
• Responsible for food preparation and stocking the outlet and production factory
• Provide leadership to the production assistants
• Receive and process orders via phone and online channels.
• Responsible for hitting sales goals of the outlet.
• Offers advice to clients regarding products or services.
• Market the products to supermarkets and outlets
• Ensure production is done according to the best practice standard

Requirements and Qualifications
Knowledge, skills & abilities:

• B.Sc or HND holder in any field
• 2 – 10 years relevant work experience.
• Experience as a customer service personnel
• Experience as a Restaurant Manager or similar role is an added advantage
• Extensive food knowledge
• Strong leadership, motivational, and people skills
• Good financial management skills
• Critical thinker and problem-solving skills
• Good customer service skills
• Excellent communication skills
• Product and job knowledge
• Ability to multi-task, and change priorities constantly as needed in a fast paced environment
• Highly organized and motivated
• Must be able to work days, evenings and weekends on rotational basis.

Salary
N50,000 – N100,000 Monthly.

Application Deadline
12th September, 2022.

Method of Application
Interested and qualified candidates should send their CV to: lomeedarfreshmanager@gmail.com using the Job Title as the subject of the email.