Quality Assurance Manager at Kimberly Ryan Limited

Job Expired

Quality Assurance Manager

Code: QAM 0060
Location: Abuja

Job Summary

  • Drive and implement quality standards and measures for Company and its IT solutions while ensuring that the IT solutions are fit for purpose; meet regulatory standards and client requirements. Ensure the organization is up to date on all certifications and operational licenses.
  • This role is primarily responsible for ensuring that Company’s solutions conform to defined client, industry and regulatory quality standards and specifications


  • Engage Management to formulate, update and implement quality assurance standards and testing measures for new and existing IT solutions and/or software applications throughout their lifecycles
  • Vet technology solutions and methodologies for project delivery to ensure they are compliant with regulatory and industry standards
  • Acquire and consistently renew relevant quality licenses and certifications from licensing agencies and regulatory bodies on behalf of SW Global and its projects e.g. ISO: 9000, 9001, 9004, 19011 etc.
  • Liaise closely with Business Analysis to develop and conduct User Acceptance Test (UAT) plans and scripts; and report on their performance against software requirement specifications agreed with the client
  • Inspect all deployed solutions for defects and deviations from stipulated standards and requirements while ensuring compliance with client/user requirements
  • Manage the planning and execution of testing efforts, including all associated resources to facilitate completion of project deliverables within stipulated timelines
  • Recommend improvements to Company’s software solutions and project delivery methodologies to address client complaints and own findings from system, compliance and surveillance audits
  • Track, identify and report the identification of faults in applications/solutions during systems development stage for rectification purposes by the technical operations team
  • Manage the preparation of quality assurance documentation and reports for Management review
  • Assist with the analysis, communication and interpretation of quality assurance requirements to project team especially as it relates to IT equipment and software solutions
  • Ensure checks/surveys relating to customer satisfaction on Company’s solutions are carried out in a manner that identifies improvements in product quality and service delivery


  • Minimum of a first degree in Computer Science, Engineering or any related Discipline
  • 7+ years working experience with at least three years focused on IT Quality Management
  • Relevant professional IT and Quality Management Certifications such as: Chartered Quality and Operations Management or any other relevant certification is required
  • Understanding of the software development lifecycle and the deliverable created during the development lifecycle
  • Strong analytical skills, creative and critical thinking ability and problem-solving skills
  • Familiarity with relevant quality assurance industry standard best practices and methodologies
  • Dedication to customer satisfaction

Skills & Proficiencies:

  • Quality planning & control
  • Quality assurance & Compliance
  • Quality & product performance measurement
  • Industry, business & product knowledge
  • Process improvement
  • Working knowledge of international and local industry regulatory standards and guidelines on quality
  • Leadership
  • Communication (Written, Verbal)
  • Attention to detail
  • Stakeholder management
  • Teamwork, Sound judgment & objectivity

Application Deadline
13th Sepetember, 2019.

Method of Application

Interested and qualified candidates should send their Resumes to: ogo.okosun@kimberly-ryan.net and copy okosunokwuchukwuogo@gmail.comusing the “Job title” as the subject of the email.

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