Relationship Officer at Unified Payment Services Limited (UP)

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Relationship Officer


Location: Nigeria

Job Details

  • Win new business from clients and manage relationship with clients to grow the existing business.
  • Resolve or treat customer’s issue/request promptly.
  • Work with heard of business unit to develop/upsell existing business to clients, and identify and pursue new business opportunities for unfold product and services
  • Collation of tasks from internal and external call notes/meetings
  • Follow up to deliver on commitments made to clients at meetings, using call notes as a guide
  • Ensure timely resolution of clients’ complaints/requests
  • Manage efficient receivable circle with clients
  • Provide clients with required reports on timely basis
  • Work with project office on delivery of business enabling projects
  • Manage a team of merchants support officers


  • Minimum of 2nd class upper in Social Sciences
  • Experience: Not more than 4 years post N YSC experience


  • Excellent oral and written communication skills
  • Strong inter-personal skills
  • Good teamwork player
  • Good sales and negotiation skills
  • Good analytical skills
  • Strong attention to details
  • Presentation skills
  • Creativity


  • Technical knowledge in selling service oriented products/solution
  • Very good knowledge of payments industry


Application Deadline
17th September, 2019.

Method of Application

Interested and qualified candidates should send their CV to: and mention position applied for in the subject of the email.

More Information

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