Retail Sales Associate

Job Title: Retail Sales Associate

Location: Port-Harcourt

Job Functions/Responsibilities

  • Welcome and greet customers as they enter the store.
  • Offer help and provide direct assistance to customers.
  • Provide in-depth product knowledge, including features, benefits, and overall value
  • Answer customer questions and concerns.
  • Process purchases, returns, and exchanges.
  • Handle customer complaints in a calm and professional manner.
  • Report anything unusual or any major incidents to management.
  • Organize and replenish front stock and help merchandise store.
  • Maintain a clean and tidy work and retail space.
  • Be enthusiastic and informative about all products.
  • Help create a positive environment for customers to shop and buy.
  • Work as a team to achieve sales goals.
  • Manage relationships with existing clients and ensure maximum market penetration.
  • Effectively serve walk-in buyers and convert them to return customers through cordial, efficient, and effective customer relations.
  • Positively represent the interest of the company both within and outside your working hours.
  • Preparing weekly reports and rapid after-sales service.
  • Any other responsibility that may be assigned from time to time.
  • Please note that this job requires long hours of standing.


  • Minimum of OND but a B.Sc in related field is a plus.
  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Previous retail or sales experience from an ICT company is a plus.
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Excellent Listening and verbal communication skills.
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Good customer service skills..
  • Ability to communicate at all levels with an excellent capacity for persuasion and negotiation.
  • Computer literate; familiarity using POS systems.
  • Extremely personable, positive, and approachable.
  • Must reside around the above location and its axis.


  • Salary: N70,000 monthly (Gross)
  • Benefits: HMO & Pension.


Application Deadline

26th February, 2023.


How To Apply

Interested and qualified candidates should send their CV to:  using the Job Title as the subject of the email.

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