Job Expired

Job Title: Retail Service Representative

Location: Victoria Island and Lekki – Lagos

Employment Type: Full-time

Job Description

We are currently seeking a dynamic and customer-focused individual to join our team as a Retail Service Representative at our retail pharmacy stores in Victoria Island and Lekki, Lagos.

 

Job Functions/Responsibilities

  • Greet and assist customers in a friendly and professional manner.
  • Provide information about products, promotions, and store policies.
  • Attend to customer inquiries, requests, and concerns promptly and effectively.
  • Maintain a welcoming and tidy store environment.
  • Assist customers in locating products and making informed purchasing decisions.
  • Process transactions accurately using the point-of-sale system.
  • Respond to online customer inquiries via email, chat, or social media.
  • Address and resolve customer complaints and concerns in a timely manner.
  • Collaborate with relevant departments to ensure prompt resolution of online issues.
  • Actively promote store products and ongoing promotions.
  • Participate in the execution of in-store events and marketing initiatives.

Qualifications

  • OND/HND/BSc in any relevant field.
  • Previous experience in customer service or retail is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to handle challenging situations with patience and professionalism.
  • Availability to work Monday to Friday, 9 am to 9 pm, and alternate weekends from 9 am to 9 pm.
  • Must be ready to stand for extended periods and attend to customer needs efficiently.

Requirements:

  • Reside in or around Victoria Island, Surulere, Yaba, Bariga, Obalende, and Lekki.
  • Flexibility to work extended hours and alternate weekends.
  • Enthusiastic and positive attitude.
  • Proficiency in using basic computer applications.

Salary Range: ₦100,000 – ₦150,000 gross monthly

Benefits:

  • Health Maintenance Organization (HMO)
  • Pension Scheme

Application Deadline

30th January, 2024.

 

How To Apply

Interested and qualified candidates should send their Resume and a brief Cover Letter to: ayok@mophethgroup.com using the Job Title as the subject of the email.

Note: Immediate employment opportunities are available, and eligible candidates will be contacted promptly.

Join us in providing exceptional customer service and creating a positive shopping experience for our valued customers!

More Information

  • This job has expired!
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