Retention Officer at Choice Talents NG

 Retention Officer

Location: Ilupeju, Lagos
Employment Type: Full-time

Job Description

  • Carry out client retention activities for sales growth
  • Identify idle products (i.e products that had been in stock for over 3 months) in the branch and ensure they are pushed out.
  • Carry out store service/drop offs/IT/Technical and Aftersales support services
  • Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.
  • Ensure good and proper assortment and display of products at the store
  • Partake in stock count exercise with the internal and external auditors
  • Maintain a clean environment within and around the Store Premises
  • Ensure proper management of location and personnel
  • Prepare and forward daily activity reports to all applicable parties
  • Send daily facility report as directed by Admin
  • Confirmation of all customers’ lodgments and transfers before invoicing.
  • Ensure all payments by customers are receipted, posted and matched correctly both on Busy and Excel.
  • Ensure all credit requests are approved before raising the invoice.
  • Ensuring Cash is properly managed at any location of work.
  • Prompt lodgment of cheques
  • Ensure updated filing of all account documents.
  • Ensure exact products requested are issued to customers to avoid sales returns.

Job Requirements

  • HND / B.Sc in Marketing or a related field
  • 2-5 years experience in retail marketing and sales
  • Proficient computer skills, including Microsoft Office
  • Good customer relation skill
  • Excellent communication skill
  • Ability to negotiate, establish, and administer contracts
  • Ability to multitask, prioritize, and manage time efficiently
  • Accurate and precise attention to detail
  • Candidate must reside around festac and its environment

Application Deadline
31st October, 2022.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

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