Senior Manager, Program Support at MTN Nigeria

Job Expired

Senior Manager, Program Support

Location:Ā Lagos

Job Description

  • Responsible for the implementation of a process blueprint for NID by developing, implementing and embedding process architecture and systems that drive and support the achievement of business strategy and objectives.
  • Responsible for process definition, evaluation and enhancement within CPG operations as well as collaborating with other departments where departmental process interactions occur.
  • Support the Shareholders return strategy by developing and implementing the Divisionā€™s processes that are aligned to achieving all elements on the financial component of the business score card. (I.e. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure Revenue, CAPEX Returns Management and Net Subscriber Additions).
  • Participate in the review of Business Processes (headcount, process optimization etc), to drive efficiency gains to ensure at least 5% reduction in Divisional budget year-on-year.
  • Collaborate with other business units in the development of business models for use in MTNN and develop measurement strategies to support ongoing strategy development and project optimization.
  • Review capital programs and evaluate projects ensuring alignment with corporate direction and objectives
  • Create/Utilize NID operations /program tracking system and ensure the processes for running NID operations and programs are provided efficiently, economically and are effective in accordance with defined key performance targets.
  • Report on various aspects of project progress as required by NWG Management, EXCOM and the Board.
  • Review formal internal audit reports and review project process compliance
  • Coach and train the departmental team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs

Experience & Training

  • First degree in any related discipline
  • MBA will be an added an advantage.


  • 10Ā  years applicable business experience of which
  • Manager track record of 3 years or more in relevant sector/ industry
  • 5 years in programme management, preferably in the telecoms environment
  • At leastĀ  2 years business analysis and process definition
  • Data extraction experience
  • Experience in project finance


  • Training in program/project management tools and techniques
  • Training in process architectural models, analysis tools and techniq

Minimum qualification:

  • BA, BEd, BSc, BEng, BTech or HND

Job ConditionĀ 
Additional Details:

  • Normal MTNN working conditions
  • May be required to work extended hours

Application Deadline
16th March 2020.

Method of Application

Interested and qualified candidates should:
Click here to apply online

Note:Ā Please apply online and attach your CV. Please note that you must attach your CV for the application to be complete.

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  • This job has expired!

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