Service Advisor at Eden Care and Resourcing Limited

Job Expired

Service Advisor

Location: Lagos
Employment Type: Full-time

Description

  • Generate counter sales for walk-in customers and record transactions in system database and software;
  • Estimate cost and time needed to do the repair, resolves service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution;
  • Greet customers when they arrive at the parts and service centre and direct them to an available technician;
  • Consult with mechanics about necessary repairs and possible alternatives to expensive work;
  • Provide customers with in-depth information about available aftersales  and OEM (original equipment manufacturer) part options;
  • Respond to questions about service outcomes (after consulting with technician if and where necessary);
  • Advise customers about warranty procedures and potential cost savings processes;
  • Manage and oversee the service centre’s workflow and scheduling;
  • Call customers to inform them of changes in service, service maintenance dates and to let them know their vehicle is ready for pick-up.

Requirements

  • Bachelor’s Degree qualification.
  • 7-10 Years’ Experience.
  • Preferably Female.

Application Deadline
Not Specified.


Method of Application

Interested and qualified candidates should send their Applications to: olaribigbe.a@gmail.com using the Job Title as subject of the email.

More Information

  • This job has expired!

Leave a comment

Share this job
Company Information
  • Total Jobs 16 Jobs
  • Category Consultancy
  • Location Lagos
  • Full Address 15 Abbi St, Maryland 100001, Lagos

Contact Us

Hotjobsng Nig Ltd.
25 Budland Street, Ojodu, Lagos, Nigeria
contact@hotjobsng.com