Telesales Executives at Naijauto.com

Location: Lagos
Reports To: Sales Manager

Purpose of the Job

• The Telesales Executive is primarily responsible for reducing churn rate and increasing return sale.
• He/she works with other teammates to review ad performance and discuss outcomes.
• He/she will own the process Dealers relationships, while taking other actions to mitigate against high churn rate.

Principal Duties and Responsibilities

• Makes cold and warm calls to Dealers.
• Reviews Ad performance and communicates regularly with Dealers to upsell when necessary.
• Flags poor performing ads for further action.
• Schedules appointments for hunters when needed.
• Reports retention matrix for Dealer Churn.
• Works with Hunters to ensure revenue targets are met.

Qualification

• First Degree in any discipline

Experience:

• Experience in portfolio management in e-commerce field.
• Experiences in use of excel to analyse data.
• Strong understanding of corporate strategy, project management and performance management principles.
• Knowledge of CRM usage.

Required Competencies and Skills:

• Emotional Intelligence
• Problem-solving and analytical thinking
• Communication (Written, Verbal, Presentation)
• Attention to detail
• People Management
• Performance Reporting

Key Performance Indications:

• Customer Retention
• Customer Acquisition
• Number of return sales recorded

Benefits

• Salary- NGN 100,000.00 monthly.
• Commission on revenue target
• Have chance to work in a young and dynamic working environment with inspiring and talented leaders and colleges.
• Opportunity to learn something new from the industry experts

Application Deadline
14th October, 2019.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@naijauto.com using “Telesales” as the subject of their email.