Teller Services and E- Settlement Officer at Innovectives LLC

Job Expired

Teller Services and E- Settlement Officer



Job Description
Customer Service Operations:

  • Data Entry, Opening, Reactivation and Closure of Accounts.
  • Data Processing
  • File keeping and Documentation
  • BVN
  • Maintaining customer accounts and implementing changes to existing accounts
  • Cross Selling the Banks product.
  • Ensures Excellent Customer Relationship and Interaction


Cash & Teller Services:

  • Receiving of Other Bank’s Cheque (OBC)
  • Raising of Manager’s cheque (MC)
  • Receiving cash and account details from the customer
  • Handling of all financial transactions ranging from managing cash deposits, withdrawals and transfers.
  • Ensures early close and timely balancing of cash or entries
  • Daily review and call over of transaction tickets.
  • Ensures effective service delivery in transaction processing to improve TAT.
  • Vault Management
  • Effectively communicates with to Manager, Banking Operations on any challenges encountered during work.
  • Always provides customer feedback or complaint to Manager, Banking Operations
  • Preparation of monthly, weekly and daily call-over reports, NIBSS and CBN reports
  • Charge Maintenance on Loans and Disbursement
  • Maintenance of Standing Instructions
  • Processing of all remittances to CBN and other regulatory bodies
  • Processing of instructions received via RTGS, NIP, DRAFTS and account to account transfer.
  • Recovery of outstanding loan amount from related accounts.


E-Settlement & Reconciliation Services:

  • Handling of virtual accounts payment and reconciliation.
  • Management of all General Ledgers
  • Daily ATM Monitoring.



  • Minimum Qualification: BSc
  • Candidate should have 2-3 years cognate experience working in a similar role
  • Must have working knowledge of all facets of Banking operation with experience with core banking applications (FCUBS, Finacle, T24)
  • Must have experience in reconciliation of digital Payments
  • Must be skilled at analysing customer feedback metrics and handling displeased customers.
  • Must have basic accounting and numerical skills.


Method of Application

Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

More Information

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